Smart Women Give Their Clients an Experience

Smart Women Give Their Clients an ExperienceLast week, my husband Greg and I went mobile phone shopping. I had one of those flip phones that allows you to make phone calls and that’s about it. I couldn’t email anyone or look up anything on the web. I really needed a better way to stay connected!

I’ve been with the same mobile phone company for 9 years. Hard to believe, right? I’m slow to commit but once I do, loyal to the end! So the first place I went was to my current carrier’s store to see what they had to offer. When we entered the store, there were a quite a few people waiting and so we got in line and waited our turn. Not once did anyone say, “Thanks for waiting, I’ll be with you in a moment” or “Sorry for the delay, someone will be right with you.” Nothing. No eye contact. We felt invisible. I had quite a few questions about the new phones and was anxious to get my questions answered. When it was my turn (about 20 minutes later) something happened that was shocking. The person behind the desk looked straight at us and then just turned and walked away! I was stunned and frustrated at this point.

Not a good “experience.”

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Smart Women Believe

Smart Women BelieveA while back, our family went to The Grove here in Los Angeles.  The Grove is a large retail shopping center that really goes above and beyond decorating for the holidays.  They have a beautifully decorated tree larger than the one at Rockefeller Center in New York.  They “create” falling snow every evening.  For children who live in So. California, this is a delight!

As we strolled through the crowd, I noticed a very long line of children waiting outside a rather large gingerbread house.  As my children and I peeked through the windows, we could see old St. Nick sitting inside with a child on his lap.  You could see the look of excitement and intent on each child’s face.  These children believe that they will meet Santa.  They believe that he has come from the North Pole just for them and he will hear each one of their wish lists and make their dreams come true.  I sure do remember what that felt like when I was a little girl.  This got me thinking about how Smart Women need to believe in their dreams with a lot of excitement and intention in order to make them happen.

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Be Fabulous on Social Media in Less Than 20 Minutes A Day

In the past week, I’ve read the results of two studies concerning small businesses and social media. Both identified lack of time as the biggest obstacle small business owners face in their businesses. Frankly, I’m not surprised at all. Social Media growing exponentially almost daily. There are new platforms (Pinterest, Google+), new ways to connect and a mountain of content to read and share.

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To Attend or Not to Attend — 3 Keys to Determine the Right Event for You

There are more events out there then you can shake a stick at. On one hand it’s great, on another how do you decide which is the right one to spend your hard-earned money (and time) on? Well never fear, help is here. Read on to learn 3 keys to help you decide which is the right event for you.

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Style File-Reinvent the Little Black Dress

Looking good in an instant for summer events and socials as a professional woman is so easy this year. The little black dress is the favorite of women everywhere. Dress it up or down, and you look like a million bucks. The trend currently is on the neckline, and showing the frame (yes, even at the office). Add a blazer or asymmetrical sweater (major hit right now) to the dress if your looking for something to cover your arms, or conceal a little more for daytime. If you want to reinvent your existing black dress you own, nothing makes it sizzle more than a matching handbag and shoe ensemble. This year it’s about cognac shades such as light to dark brown. Let’s just call this summer style Beautiful!

Smart Women And The Fear of Commitment

Commitment. It’s a powerful word that conjures up a mix of emotions and can be a scary thought– especially in business. Being committed to something means you’re choosing not to be committed to something else – sounds simple, right? In essence, you’re pledging or engaging in a relationship to the exclusion of others. In my work supporting women entrepreneurs, I find fear of commitment in business can make the difference between mediocre results and extraordinary results.

For example, making a commitment to “niche” yourself and serve a specific target market is unsettling to some entrepreneurs. There’s a fear of losing business or potential clients when you make this bold move. Oftentimes, I hear the phrase, “Everyone can benefit from my service!” While that may be true, if you want to attract more clients and increase your income, it’s essential to overcome your fear of commitment once you’re clear on who your ideal client is.

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Smart Women And Money

Recently, I had the opportunity to spend the day strategizing with a group of smart women entrepreneurs from different parts of the world. It was an energizing day focused on topics such as effective marketing, clear messaging to attract your ideal client, time management and money.

At one point, women were expressing the challenges they face in getting everything accomplished each day including running a business, managing a family, and hopefully time to squeeze in a little self-care.

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Smart Women And The 4 Entrepreneurial Phases

When you start a new business or take action on a big idea that you’ve had brewing for a while, it can be a very exciting time. You begin to get a taste of what entrepreneurship can feel like; you’re in control of your own schedule, maybe you worked for someone else and you’ve escaped the rigid 9-5 routine and you’ve become your own boss – life feels good.

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Smart Women, Baseball and the Game of Marketing

Recently, we had “opening day” for Little League Baseball in our community. There was a pancake breakfast to kick-off the season, children singing the National Anthem and of course, a local celebrity to throw out the game ball. We really enjoyed our morning and felt grateful to share in the experience. As I sat in the stands watching my 11 year-old son and my 9 year-old daughter play their first game of the season, I was reminded how baseball and marketing your business have a lot in common.

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Smart Women and the “WIIFM” Factor

Do you know what “WIIFM” stands for? Sure you do! You ask yourself this question every time you think about making an investment or purchase - “What’s In It For Me?” We purchase everything based on the “benefits” that we will receive when we use the service or product.

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